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The Medicines Viewer
CHIE is used by a wide variety of professionals across the region including GPs, hospital consultants, district nurses, occupational therapists and social care staff. Health and care staff use information in CHIE to find out vital details about you and your medical and care history that will help them give you the best care and advice possible.
CHIE contains health and social care information from over 160 GP surgeries in and around Hampshire and the Isle of Wight, as well as local hospitals, community health, mental health and social care teams in order to help coordinate and improve your care.
CHIE shows the medication you are currently taking, your allergies, test results and other important medical and care information. Health and care staff can see this information if they need to know about your previous history.
The amount of information will vary between patients, depending on how much care you have received, but will normally include information about allergies, medication, diagnosis, tests and treatments.
Information relating to sexual health, terminations, abuse and complaints is not included on the Care and Health Information Exchange.
A detailed list of exactly what information is shared with CHIE is available here
The type of information shared to CHIE varies across the hospitals in the local region but in general will include the following:
A detailed list of exactly what information is shared with CHIE is available here
The information in CHIE is only used for your care. However, some NHS systems do use data to help improve treatment for people, by assisting in legitimate research programmes and planning services across the NHS and social care to help better understand what new services might be needed to help care for you and your family in the future. Find out more at NHS England.
CHIE has been designed in such a way that ensures that no existing services are affected by the sharing of data from your GP practice system.
Sending data to CHIE is an automated process that happens overnight, and therefore does not affect the care you would normally receive.
Having data on the Care and Health Information Exchange may improve the care you receive by providing your GP and practice staff with access to additional information.
Your doctor’s workload is not increased by having access to CHIE and in fact, is often the opposite! Being able to see information about you in once place reduces the amount of time that doctors spend searching through paper records or other IT systems.
Submitting data to the Care and Health Information Exchange does not cost you or your practice anything.
The costs associated with the record are paid for by a central Hampshire group, specifically responsible for the record and its maintenance. This group, in turn, receives funding from the various hospitals and care providers within Hampshire.
CHIE does NOT use ‘consent’ as the legal basis to process or share your information. Instead, CHIE data is processed under the General Data Protection Regulations, condition 6(1)(c) and (d).
For further information, click here
You have the right to object to having your data on CHIE. You should be aware, however, that the removal of your information from CHIE may make communication between people involved in your care more difficult and therefore reduce the care you receive. For this reason, we encourage you not to object.
If you do object to having your data on CHIE, please speak to your GP practice or contact the CHIE team for further information.
Please contact your GP Practice and other organisations involved in your care to see a copy of the information that is shared with CHIE.
You have the right to be confident that we are handling your personal information responsibly and in line with good practice. If you have any concerns that we:
You can follow this link for guidance about lodging a complaint with: https://ico.org.uk/for-the-public/raising-concerns/
If you would like more information, then please do not hesitate to contact us
Click here to view our access guidance for new users
CHIE holds records for the following:
Click here to see a summary of who sends and uses CHIE data.
Click here to view and download our quick reference guide (QRG).
The majority of data items in CHIE are displayed under a organisation specific heading or with the organisation listed in the main window. You can also hover over the data item or document to see the originating organisation. The Clinical Document Viewer can be filtered and searched by originator! Find out more here.
SCR, now known as the NCRS (National Care Record Service), is a national system, accessed via a Smart Card. The information it holds is mostly made up of Primary Care data.
CHIE is a local system, accessed via the web using Multi-Factor authentication (a code on your phone) or via a link in your organisation’s main system (e.g. RiO, EMIS). It contains data from a variety of sources (e.g. acute trusts, GPs, community trusts).
This is dependent on where you work:
This depends on the way in which you access CHIE.
At present, CHIE contains the SNOMED coded data and accompanying text. We know that many users would like to see GP consultation notes and this is something that is being considered for future development.
Please contact info.chie@nhs.net for an account re-set
The National Summary Care Record (SCR) has some similarities with CHIE, such as the ability to both share and restrict access to clinical information.
However, CHIE is not part of the Summary Care Record project and does not provide information to the national system. Instead, CHIE is a more detailed record, but is limited to staff and patients within Hampshire and the Isle of Wight.
Dorset Care Record (DCR) is an electronic record linking health and social care information from the Borough of Poole Council, Bournemouth Borough Council, Dorset County Council, Dorset County Hospital, Dorset Healthcare University NHS Foundation Trust, NHS Dorset Clinical Commissioning Group (CCG) to improve care in Dorset.
The TVS Care Records is a way of sharing patient information with health and care staff. It means information recorded about your health such as illnesses, hospital admissions and treatments can be accessed by different people who are involved in your care, wherever you are seen in Buckinghamshire, Berkshire West, Frimley, Milton Keynes, Oxfordshire and Surrey.
Joining Up Your Information (JUYI) is the secure online system for sharing information in Gloucestershire, giving local health and social care professionals directly involved in your care instant access to your health and social care records.
Connecting Care is a digital care record system for sharing information in Bristol, North Somerset and South Gloucestershire. It allows instant, secure access to your health and social care records for the professionals involved in your care.
Health and Care organisations across Bath and North East Somerset, Swindon and Wiltshire (BSW) are working together to make Integrated Care Record (ICR) available. An Integrated Care Record is a system which interfaces with different digital health and social care records allowing secure access to key information by professionals involved in your care. These systems are being rolled out across England by the local health services. This includes your GP, hospital and other health and care organisations.
My Health and Care Record is a secure online system used to store and share your medical and care information. It meets the same high security standards as for all NHS information.
The SIDeR Shared Care Record contains information from Yeovil District Hospital, 62 out of 63 GP Practices, Somerset NHS Foundation Trust (Musgrove Park Hospital, community and mental health services), Somerset County Council Adult Social Care and St Margaret’s Hospice.
CHIE enables personal data to be shared between health and social care professionals according to the principles set out in Article 5 of the GDPR. This means that it will be:
The GDPR and other Data Protection Legislation makes it very clear that systems like CHIE must identify a ‘lawful’ basis for processing data. As CHIE is a shared care record, its main purpose is to process personal data in order to share it.
The lawful bases relied upon by the Data Controllers for processing your personal data to support your care are as follows.
This means that in order to provide you with safe and appropriate care, health and care professionals are under a duty to share your information where you have not objected to this. CHIE enables this processing and sharing to take place.
This means that the health and care professionals involved in your care can use CHIE to access your information for all of the purposes detailed above.
In addition to the Data Protection Legislation (including the GDPR and the Data Protection Act 2018), those working in health and social care also need to comply with other legislation that also requires the sharing of data for specific purposes. These include (but are not limited to):
The common law duty of confidentiality also applies to the records held on CHIE. You can find out more information about this in relation to your health and care record using this link: https://www.gov.uk/government/publications/confidentiality-nhs-code-of-practice
The information held within your record in CHIE is about your medical and social care history. Being the primary ‘subject’ of the information (or data) held on CHIE, means that you have certain rights provided to you under the EU General Data Protection Regulations (GDPR). The 8 rights are:
You can find out more about GDPR and your rights as a ‘subject’ of data, by following the links below. If you have any concerns about the above, please contact your GP Surgery or the CHIE Systems Team (via the Contact us page).
Article 4 of the EU General Data Protection Regulation (GDPR) defines personal data as ‘’any information relating to an identified or identifiable natural person (‘data subject’)”.
It adds that:
‘an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location number, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Certain types of personal data are grouped into a Special Category and include: racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation. The CHIE will process special categories of personal data relating to your health.
You can find out more about GDPR and data sharing here. If you have any concerns about the above, please contact your GP Surgery or the CHIE Systems Team (via the Contact us page).
We take the security of your record very seriously.
The information shared with CHIE is stored in a secure IT database which is managed by the NHS and stored in an NHS location in the UK.
Your CHIE record is only accessed by approved health and social care staff in accordance with our Acceptable Usage Agreement.
If you have any concerns about the above, please contact the CHIE Systems Team via the Contact us page.
Your CHIE record is an Electronic Patient Record which contains health and social care data about you. In England this type of information has to be managed following the rules and regulations contained in a document called the Records Management Code of Practice for Health and Social Care 2016. As the Data Controllers are the organisations responsible for the deleting and archiving of your records on their own computer systems, the CHIE system will only hold data about you for as long as the Data Controller does. In most cases this means that once a GP is no longer responsible for your care or you cease being a patient for a practice who uses CHIE, your data will no longer be available in CHIE. NHS England become responsible for GP health records if a patient is unregistered or is deceased. Shortly after CHIE is informed that a patient is deceased or is no longer registered; their data will be withdrawn from use for care purposes.
Appendix 3 of the code of practice specifies the length of time for which different types of information should be kept. More information can be found by following the above link.
Any health and care information shared with CHIE has to be owned by what is known as a Data Controller. Control of this data remains the responsibility of the data controllers of the organisations supplying that data.
As CHIE is supplied with data from many different organisations, these organisations carry out this role together, and are classed as a joint data controller.
Please visit The Information Commissioner’s website to find out more about Data Controllers and their role.
Current UK Driving Licence
Or
Current Signed passport
ID card
Birth Certificate
Plus one of the following
Recent utility bill (within last 3 months)
Local Authority Council Tax Bill
Bank/Building Society Statement of personal account
Every organisation that processes data has to appoint a Data Protection Officer.
NHS South Central and West Commissioning Support Unit (SCW) acts as the representative.
To opt out of sharing your information to CHIE, complete THIS form and send it with two *proofs of ID, to the CHIE Systems Team at the following address:
CHIE
NHS South, Central and West Commissioning Support Unit
Building 003 Fort Southwick
James Callaghan Drive
Fareham, PO17 6AR
*Acceptable proofs of ID
One each from the following groups:
1. Current UK Driving Licence, Current Signed passport, ID card, Birth Certificate
2. Recent utility bill (within last 3 months), Local Authority Council Tax Bill, Bank/Building Society Statement of personal account
If you would like to re-start sharing your information with CHIE, please complete THIS form and return it, with two *proofs of ID, to the CHIE Systems Team at the following address:
CHIE
NHS South, Central and West Commissioning Support Unit
Building 003 Fort Southwick
James Callaghan Drive
Fareham, PO17 6AR
*Acceptable proofs of ID
One each from the following groups:
3. Current UK Driving Licence, Current Signed passport, ID card, Birth Certificate
4. Recent utility bill (within last 3 months), Local Authority Council Tax Bill, Bank/Building Society Statement of personal account
To request a copy of the Audit Trail, please complete THIS form and send it with two *proofs of ID, to the CHIE Systems Team at the following address:
CHIE
NHS South, Central and West Commissioning Support Unit
Building 003 Fort Southwick
James Callaghan Drive
Fareham, PO17 6AR
*Acceptable proofs of ID
One each from the following groups:
1. Current UK Driving Licence, Current Signed passport, ID card, Birth Certificate
2. Recent utility bill (within last 3 months), Local Authority Council Tax Bill, Bank/Building Society Statement of personal account
I will ensure that where practical, as a care professional, I will inform the patient before accessing CHIE for patient care. If the patient is unconscious or not present but would benefit from my care, I may use my professional judgement about accessing the information. I accept that a CHIE record may be incomplete and will make my clinical decisions accordingly.
I understand that I am only authorised to access a record in CHIE for a patient with whom I have a legitimate care relationship and that my continued employment and any professional qualifications/registrations may be at risk if I access records inappropriately. This may also be illegal and subject to criminal proceedings.
I agree to keep my account credentials secure and will not share with anyone else. I will make sure that no one else can access the CHIE in my name.
I am aware that an audit trail will detail my name and date of all records that I have accessed/viewed and that a patient can request a copy of the audit trail of all staff who have accessed their record. I accept that my personal details will be recorded for the purposes of the audit trail.
I accept that disciplinary action may be taken against me if I do not abide by the security & confidentiality policy.
I accept that CHIE is not a complete patient record and is intended as a supplementary resource to my main operating systems. I will confirm information with alternative sources and use clinical judgement prior to any health or care decision making.
If my account is not used for 90 days, my next login will display “Error 500 an Unexpected Error has Occurred” I will then need to contact info.chie@nhs.net to have my account re-activated.